Posts Tagged ‘10 Months’

A Verizon refund of $50 million to 15 million Verizon customers was announced Sunday. After years of erroneously charging its customers for unwanted services, Verizon admitted to the practice. The Federal Communications Commission, which had been investigating Verizon’s phantom charges for 10 months, said questions still remained about why Verizon wireless took so long to admit the billing errors and offer reimbursement.

Phantom charges lead Verizon to refund

The FCC analysis said that customers were being billed in two different ways which is why there is going to be a Verizon wireless reimburse. According to the Los Angeles Times, most were billed a $1.99 monthly fee for data service they did not order. The fee came to many customers who simply were using an app demo that was free. Many got charged for using the internet although they didn’t mean to. It would only happen by accidently hitting the web button. October and November are the months that Verizon wireless customers will discover out if they get to have a refund. Most will get refunds of $2 to $6. If the person is nevertheless a consumer, it will just be a credit on the account. Checks could be sent to everyone that has left Verizon wireless.

FCC forces Verizon to address customer grievances

The brand new York Times reports that customers complained to Verizon wireless about the fees, in 2009, but weren’t being answered which is where the Verizon reimburse started. Verizon said that accidental use and free demos had nothing to do with billing the customers, accounts the Times. The FCC launched an examination in January. Verizon wireless and also the Federal Communications Commission have been fighting about how long these additional fees have been going on. Verizon wireless has agreed to a “consent decree.” This is what happens when a business drops the case and pays a fee. Chief of the FCC enforcement Bureau Michele Ellison explained the first thing to be done is to get customers their cash back. The next thing on the list is making sure it never happens again.

Bill-shock regulation will protect customers many of the time

United States of America consumers are keeping their cell phones longer than necessary because of the weak economy creating higher monthly service fees and rising contract cancellation penalties for wireless carriers. Customers may be protected, accounts the Washington Post, by the Federal Communications Commission with an initiative being launched. Proposed “bill-shock” regulation would require wireless carriers to alert customers via text message of sudden increases in their monthly charges. The Wireless Association hopes that bill-shock won’t go through. In the FCC’s Oct meetings, it is sure to be discussed.

Citations

Los Angeles times

latimes.com/business/la-fi-1004-verizon-20101004,,2549947.story

New York Times

nytimes.com/2010/10/04/technology/04webphone.html?_r=1 and ref=business

Washington Post

voices.washingtonpost.com/posttech/2010/10/verizon_wireless_amits_wrongly.html

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iPhone Insurance: Samsung G400 Ready With 11 Months Free Line Rental

posted by Catt Mallen
Saturday, August 1, 2009

This article discusses and reviews the soon to be released Samsung G400 mobile phone, a feature full medium to high end mobile phone packed with modern features and a particularly electrifying five mega pixel camera.  This phone is scheduled for release with 10 months free line rental making it possible to own one of these mobile telephones completely free of charge. 

The latest mobile telephone to be offered with 12 months free line rental is the Samsung G400.  The Samsung G400 is a clamshell version of the very favored Samsung Soul.  The Samsung Soul was ( is ) a particularly sleek and stylish 3G telephone that has a very giant external display screen.  The Samsung G400 is also equipped with a five mega pixel camera, which is a particularly impressive resolution for a mobile phone.  The Samsung G400 is a real treat for flip phone user’s ad it is certain to prove very hip, particularly on the twelve month free deals currently being offered. 

The camera is a 5 mega pixel camera fitted to the Samsung G400 includes auto focus and a flash.  The camera also has face recognition and image stabilization.  Similarly this mobile phone encompasses a secondary camera for video capture.  At time of writing, Samsung have not stated the resolution of video capture for this phone.  Strangely, the main camera is fitted onto the hinge of the G400 ( the hinge of the flip part of the phone ), so, when the phone is opened for use it faces the user.  It is tricky to see the benefit of this design feature, if anything it could cause an issue with ones fingers getting in the way of the camera lens. 

The most striking feature of the Samsung G400 is the outsized external display screen, which renders full colour at a magnificent resolution of 320 x 240 pixels ( 2.2 inches ).  This is actually the same size and resolution as the internal display on this mobile phone, and actually makes for an impressive looking mobile telephone.  Having no buttons, the extra massive exterior display is touch sensitive and features haptic feedback for intuitive learning ( this handset will teach you how to operate it ).  The haptic feedback is similar to that employed in some of the more recent Motorola telephones

The Samsung G400 includes support for Bluetooth 2.0 and a net browser with support for Gmail!  The Samsung G400 also has an expandable micro SD memory slot into which you can put your own memory cards.  In terms of size, the Samsung G400 is reasonably compact measuring 103 x 52 x 15mm.  At time of writing Samsung have not begun to disclose the weight and battery life for this mobile telephone handset. 

The Samsung G400 is a tri band telephone making superb for those that travel ( and need their phone ) in different countries.  This mobile telephone also supports GPRS ; however, it does not support WiFi, a real limitation compared to competing telephones inside this price bracket.  In my view, a mobile telephone of this blueprint should have WiFi as standard.  However as the Samsung G400 is an an HSDPA ( High Speed Download Packet Access ) phone, you can still get download speeds of almost 7.2 Mbps in areas covered by a 3.G network, but, unlike WiFi you will have to pay your network provider on a per MB basis. 

As predicted with a telephone of this calibre, the Samsung G400 is equipped with a multimedia player which supports all major media formats ( MP3, WAV, i-melody, WMA, e-AAC+ and MMF ) as well as video playback.  There’s an FM tuneable radio with RDS for those that like listening to the radio as well as your own downloaded tunes. 

Though not released, there are already plans to offer the Samsung G400 with 12 months free line rental.  These twelve month free line rental deals offer the client the possibility to make a claim money back against their mobile telephone bills meaning they can get a free Samsung G400 with free inclusive minutes and free inclusive texts without it costing them anything!  However, it should be observed at the 12 month free deals do make a few stumbling blocks for customers trying to claim their money back, so are only OK for the savviest and determined of bargain hunters!

If you like to get a Samsung G400 after its release you can compare mobile phone prices and find a Samsung G400 with free line rental.

iPhone Insurance

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